These people know this business keys made not the spot. Nice
This is the worst company ever. I have been waiting for a call back for 3 days. I finally called someone else and they were out in 1 hour. Do not ever use this company, they are rude when you finally get a hold of anyone.
Do not waste your time. Read the reviews too. How are they in business if they won't actually conduct business? Ridiculous waste of time.
I was warned not to go there because they charge more than they quote, but I needed to go for convenience. My item sat there for well over a week and they never bothered to return my call.
You can buy a new door for the prices they charge to change the lock on your old one. Ridiculous.
Very rude, arrogant, snobby people on the phone and face-to-face. I gave them a dispensing machine to unlock, they said leave it by the door, will look at it and call you today. Two days later I called and asked if they looked at it. The guy said no, I will look at and call you after a while. At the end of the day I called to ask if he looked at it. He said no. I asked when are you going to check it out? He said when he gets to it. The next day I go over, I found the machine exactly where I left it. I asked the guy at the counter, did you check or work on the machine? He said no. I pick it up and walked out.
I have used this company since 1980. I have called upon them as a real estate agent needing locks re-keyed and as a person needing duplicate keys for car & home. They have always stood behind every job and key they have done. I have found them to be both honest and courteous. I would use them for any job, large or small, and highly recommend them.
They did in 5 minutes what Lowe's couldn't do in 1.5 hours, re-key a lock. To boot, they did it with a smile.
I highly recommend their work and their expertise was yet another reminder of why you don't get a plumber to fix your car.